Solved Morpho – Device registration failed or telemetry check unsuccessful

Are you getting device registration failed or telemetry check unsuccessful in Morpho MSO1300. Just follow below steps

How to resolve "telemetry check unsuccessful" or "device registration failed morpho" in Windows.

1. Open Google and search for "Online Support Expert".

2. Open the link ""

3. Go to Download page.

4. Find for "Windows 10 Pro Version 21H2 64-bit". Click to Download

5. A file should start download.

6. Extract the downloaded file.

7. Re-install the OS with downloaded file.

8. Download and Install Morpho RD Setup available @

9. Connect Morpho MSO1300 finger device. A message comes as "Device Registration Successfully"

10. Check now. It will start working.


Note: Morpho device couldn't work in Windows 7 anymore. Please install Win 10 with link given above.


Thank you...

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